If you have any questions about Pre-Heat, you can either:
Telephone
Speak directly with our customer service team on
01202 493 300
Lines are open Monday – Friday 8.15am – 5pm.
Email
info@pre-heat.co.uk or complete our
contact form
Our postal address is:
Unit 6 Fleetsbridge Business Centre
Upton Road
Poole
Dorset
BH17 7AF
Fax
01202 493 301
Private and domestic enquiries
All private and domestic enquiries will be referred to AquaCare - our local, sister company who are also part
of the Bournemouth & West Hampshire Water Group. They specialise in gas domestic heating for private dwellings
(please note that AquaCare are unable to undertake LPG, solid fuel or warm air work - this will continue to be carried out by Pre-Heat).
Contacting AquaCare
You can either call AquaCare on
01202 591100 Lines are open between 8 a.m. - 6.30 p.m. Monday to Friday (exc. bank holidays)
8 a.m. - 1 p.m. Saturdays or e-mail
support@AquaCare247.co.uk or complete the
contact form.
Postal address:

AquaCare
Knapp Mill
Mill Road
Christchurch
Dorset
BH23 2JY
Calls may be recorded and/or monitored for quality and training purposes. We may use your information to provide you with information that may be of interest to you. Please advise our staff if you would prefer not to receive this information.